Term Of Use

Effective Date: [Insert Date]

Welcome to Crafterina.com! These Terms of Service (“Terms”) govern your use of our website and services. By accessing or making a purchase on Crafterina.com, you agree to comply with these terms. If you do not agree, please do not use our website.

1. General Terms

1. Crafterina.com is an eCommerce platform offering customized handmade products.

2. By using this website, you confirm that you are at least 18 years old or have parental consent to use our services.

3. We reserve the right to modify or update these Terms at any time without prior notice.

2. Ordering & Customization

1. All products are handmade and customized based on customer preferences. Slight variations in design, color, or texture may occur.

2. Orders are final and non-refundable once customization has started, except in cases of wrong or damaged products (see our Refund Policy).

3. Customers are responsible for providing accurate customization details. We are not liable for errors in spelling, design, or specifications provided by the customer.

3. Pricing & Payments

1. All prices listed are in [Currency] and are subject to change without notice.

2. We accept payments through [list accepted payment methods].

3. Orders will be processed only after full payment is received.

4. Shipping & Delivery

1. We ship across [List of countries/regions served]. Shipping costs and estimated delivery times are displayed at checkout.

2. Delivery delays due to unforeseen circumstances, customs clearance, or courier issues are not under our control.

3. Customers must provide accurate shipping details. We are not responsible for undelivered orders due to incorrect addresses.

5. Returns & Refunds

1. Refunds are applicable only if:

   • The wrong product is delivered.

   • The product is damaged during transit.

2. Refund requests must be made within 48 hours of receiving the order with supporting photos/videos.

3. Customized products cannot be returned or exchanged unless they meet refund eligibility criteria.

6. Intellectual Property

1. All designs, images, content, and branding on Crafterina.com are the property of Crafterina and cannot be copied, resold, or reproduced without permission.

2. Customers grant us the right to showcase images of customized products (without personal details) on our website and social media for promotional purposes.

7. Prohibited Activities

You agree not to:

• Use our website for fraudulent or unlawful purposes.

• Submit false or misleading information.

• Copy, distribute, or exploit any content from our website without permission.

8. Limitation of Liability

1. Crafterina.com is not liable for:

   • Losses caused by third-party payment gateways or shipping providers.

   • Minor variations in handmade products.

   • Any indirect or incidental damages arising from the use of our services.

2. Our total liability will not exceed the amount paid for the product in question.

9. Governing Law

These Terms are governed by the laws of [Your Country/State]. Any disputes shall be resolved in the courts of [Your Jurisdiction].

10. Contact Us

For any questions or concerns, contact us at:
📧 Email: [Your Support Email]
📞 Phone: [Your Contact Number]

By continuing to use Crafterina.com, you acknowledge that you have read, understood, and agree to these Terms of Service.